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Order Processing and Shipping Information

Residential Orders

The last day to place an order is Tuesday, 30 November 2021.
The last day to pick up orders from our warehouse or receive deliveries is Tuesday, 21 December 2021.
ModularWalls is closed between 23 December and 3 January.

Order Processing Times

Standard orders
5 business days
Custom orders
10 business days

Delivery Times from Factory

Sydney Metro
NSW Country
2-3 business days
4-5 business days
VIC Country
2-3 business days
4-5 business days
SE Queensland
QLD Country
2-3 business days
5-6 business days
SA Country
2-3 business days
5-6 business days
Perth/WA Up to 10 business days
Hobart/ TASUp to 10 business days
Darwin/ NTUp to 10 business days



Our Policy

While ModularWalls endeavours to keep delivery dates, any delay of delivery, for any reason whatsoever (including without limitation the withholding of the goods by ModularWalls until all payments demanded under the terms and conditions of this Agreement have been paid to the satisfaction of ModularWalls), will not entitle the Buyer to claim for any consequential loss or damage or to cancel, rescind or terminate the contract. If ModularWalls cannot complete the delivery by any estimated date, it will use its reasonable endeavours to complete the delivery within a reasonable time after the estimated date.

Should circumstances beyond the control of ModularWalls prevent or hinder delivery, ModularWalls will be free from any obligation to deliver goods while such circumstances continue. For as long as such circumstances exist, ModularWalls may, at its option, cancel, rescind or terminate all or any part of the contract or keep the contract on foot until such circumstances have ceased. Such circumstances beyond the control of ModularWalls include, but are not limited to: strikes, lockouts, rebellions; fire; acts of God; shortages of raw materials; Government decrees, proclamations or orders; transport difficulties; and failures or malfunctions of computers or other information technology systems.

ModularWalls will deliver or arrange delivery of the goods to the Buyer. Delivery of the goods will be taken to have occurred when the goods leave ModularWalls’ premises or, where the goods are being consigned direct from a third party, when the goods leave that third party’s premises.

The Buyer is responsible for insuring all goods in transit. All freight and packaging charges are for the account of the Buyer and all charges relating to curb-side delivery or parking fines incurred will be at the cost of the Buyer, unless expressly agreed otherwise. The Buyer acknowledges that the freight and delivery charges, and insurance costs (if insurance has been arranged by ModularWalls on behalf of the Buyer) may vary from time to time.

Instalment Deliveries for Trade and Commercial Only

Deliveries by instalments must be requested by the Buyer within the times stipulated in the contract.

Where the Buyer fails to request or accept instalment deliveries in accordance with the terms of the contract:

(a) ModularWalls may store the goods at the risk and cost of the Buyer; and

(b) the Buyer will be deemed to be in default of payment for the delivery.

Where goods are ordered for delivery by instalments, each instalment delivery is deemed to be a separate order and a separate contract performed by ModularWalls upon delivery of that instalment.